Refund policy
Returns:
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Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item.
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If we smell perfume, smoke, see pet hair/ see any visible blemishes, or can tell the item has been worn, it will be returned to you at your cost and we will no longer accept returns from you.
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Returns are eligible for store credit or original payment method. We are unable to accommodate exchanges for any purchases at this time.
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Please note jewelry, accessories, items bought with a coupon code at and OVER 30% or earned cash back, and sale items are FINAL SALE. Other items listed as FINAL SALE are also not returnable.
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Shipping charges (original and return) are the customer’s responsibility.
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To initiate a return, please email your order # and item(s) you wish to return to shopmbculture@gmail.com, and we will get back with you within 1-2 business days. If you do not receive a response, please she your spam.
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Please do not send back an item without first being sent the Return Authorization Form.
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Returns may take up to two weeks to process. Please keep tracking for your own records.
Thank you for shopping with us!